VOCAL is committed to protecting the privacy of carers who use VOCAL’s support services, non-carer contacts, staff and volunteers. We have a legal duty under the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) to prevent unauthorized access to your personal data and to use it only for the purposes specified below. We must also ensure that the information we hold about you is accurate, adequate, relevant and not excessive. This statement explains how we look after your personal information and what we do with it.
VOCAL is a “data controller”. This means that we are responsible for deciding how we hold and use personal information, and what our legal basis is for doing so. Third party suppliers who store and process personal data for VOCAL are “data processors” and should only use data for purposes agreed with VOCAL as the data controller.