The phone line is open on Mondays, Wednesdays, Thursdays and Fridays from 9am to 1pm, and Tuesdays from 10am to 1pm.

The Advice Shop is open for walk-ins on Tuesdays and Thursdays from 9:30am to 1pm and can provide:

• assistance with all aspects of welfare rights including income maximisation through welfare benefits, tax credits and grants
• debt advice to resolve personal debt including credit cards, bank loans, rent arrears, personal loans, store cards, catalogues and mortgage arrears
• help for people affected by cancer through information, advice and advocacy to access entitlements arising as a result of a cancer diagnosis and the extra costs of cancer