The City of Edinburgh Council Benefits and Debt Advice Service

The City of Edinburgh Council Benefits and Debit Advice Service provides free, confidential and high-quality advice and information.

The phone line is open on Mondays, Wednesdays, Thursdays and Fridays from 9am to 1pm, and Tuesdays from 10am to 1pm.

The Advice Shop is open for walk-ins on Tuesdays and Thursdays from 9:30am to 1pm and can provide:

  • assistance with all aspects of welfare rights including income maximisation through welfare benefits, tax credits and grants
  • debt advice to resolve personal debt including credit cards, bank loans, rent arrears, personal loans, store cards, catalogues and mortgage arrears
  • help for people affected by cancer through information, advice and advocacy to access entitlements arising as a result of a cancer diagnosis and the extra costs of cancer



The Advice Shop
249 High Street

Support for:

Conditions supported:

Regions covered: